Refund Policy
Last updated: [DATE — set on publication]
Failed generations
If a photo can't be generated (for example, the image service fails or times out), the credit used is returned to your balance automatically. You'll see the refund in your credit history.
Unused credit packs
You may request a refund of a credit pack within 14 days of purchase if none of its credits have been used. Contact support@example.com with your account email and purchase date. Approved refunds are returned to the original payment method via Stripe and the corresponding credits are removed. [LEGAL REVIEW: statutory withdrawal rights for digital content (e.g. EU 14-day right and its waiver), partial-use refunds]
Results you don't like
Because each generation uses real computing resources, credits used for successfully generated photos are generally not refundable. If a result clearly failed (for example, the product is badly distorted), contact support — we review these case by case.
Chargebacks
Please contact us before disputing a charge — we're happy to help. Accounts with chargebacks may be suspended while the dispute is reviewed.